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Miscellaneous Replacement Item


Hand-wash with mild shampoo or dish soap and warm water. Hang dry and iron on medium to restore shine.

Our Playsilks are dyed with non-toxic, eco-friendly dyes and have been safety tested for children of all ages.

We happily accept returns that are initiated within 30 days of the order’s delivery date. Once a return is started online, you have 30 days to send it back. Any returns after this period will not be accepted. Original shipping costs (and duties, if applicable) are non-refundable, with the exception of defective products. Seconds items and gift cards are non-refundable.

  • All returned items must be in their original condition with original packaging and tags attached and intact.
  • Customers are responsible for paying shipping for returns, unless you are returning a defective item or an item that was sent to you in error.
  • Refunds can be issued for store credit or to the original form of payment.

Read our full Return Policy

Customer Reviews
5.0 Based on 4 Reviews
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Filter Reviews:
  • half
  • screws
  • play frame
  • costumer service
  • order
  • products
AK
11/19/2021
Autumn K.
United States United States

Replacement Screws

Thank you for replacing the screws from our play frame that broke in half. We really appreciate it!

AF
11/05/2021
Annissa F.
United States United States

Amazing

Amazing costumer service ! I messed up the order and they fixed it! Great products

AO
05/26/2021
Aleyce O.
US US

Great Quality and Customer Service

The UPS guy damaged a piece in the mail and Sarah Silk's immediately responded and replaced the damaged piece. We are so thankful and this play fort is my kids favorite thing!

JW
08/16/2020
Jenny W.
US US

So excited to receive the silks!

My daughter was chosen as a winner in the drawing contest and was thrilled to receive the surprise silks! The prize was very generous and we are so happy to add these new treasures to our collection!

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Hand-wash with mild shampoo or dish soap and warm water. Hang dry and iron on medium to restore shine.

Our Playsilks are dyed with non-toxic, eco-friendly dyes and have been safety tested for children of all ages.

We happily accept returns that are initiated within 30 days of the order’s delivery date. Once a return is started online, you have 30 days to send it back. Any returns after this period will not be accepted. Original shipping costs (and duties, if applicable) are non-refundable, with the exception of defective products. Seconds items and gift cards are non-refundable.

  • All returned items must be in their original condition with original packaging and tags attached and intact.
  • Customers are responsible for paying shipping for returns, unless you are returning a defective item or an item that was sent to you in error.
  • Refunds can be issued for store credit or to the original form of payment.

Read our full Return Policy