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    Home / Miscellaneous Replacement Item

    Miscellaneous Replacement Item

    Free


    Hand-wash with mild shampoo or dish soap and warm water. Hang dry and iron on medium to restore shine.

    Our Playsilks are dyed with non-toxic, eco-friendly dyes and have been safety tested for children of all ages.

    We happily accept returns that are initiated within 30 days of the order’s delivery date. Once a return is started online, you have 30 days to send it back. Any returns after this period will not be accepted. Original shipping costs (and duties, if applicable) are non-refundable, with the exception of defective products. Seconds items and gift cards are non-refundable.

    • All returned items must be in their original condition with original packaging and tags attached and intact.
    • Customers are responsible for paying shipping for returns, unless you are returning a defective item or an item that was sent to you in error.
    • Refunds can be issued for store credit or to the original form of payment.

    Read our full Return Policy

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    Customer Reviews
    5.0 Based on 4 Reviews
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    Your input is very much appreciated. Share it with your friends so they can enjoy it too!

    Filter Reviews:
    • half
    • screws
    • play frame
    • costumer service
    • order
    • products
    AK
    11/19/2021
    Autumn K.
    United States United States

    Replacement Screws

    Thank you for replacing the screws from our play frame that broke in half. We really appreciate it!

    Was this helpful?  0    0
    AF
    11/05/2021
    Annissa F.
    United States United States

    Amazing

    Amazing costumer service ! I messed up the order and they fixed it! Great products

    Was this helpful?  0    0
    AO
    05/26/2021
    Aleyce O.
    US US

    Great Quality and Customer Service

    The UPS guy damaged a piece in the mail and Sarah Silk's immediately responded and replaced the damaged piece. We are so thankful and this play fort is my kids favorite thing!

    Was this helpful?  0    0
    JW
    08/16/2020
    Jenny W.
    US US

    So excited to receive the silks!

    My daughter was chosen as a winner in the drawing contest and was thrilled to receive the surprise silks! The prize was very generous and we are so happy to add these new treasures to our collection!

    Was this helpful?  0    0

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    Hand-wash with mild shampoo or dish soap and warm water. Hang dry and iron on medium to restore shine.

    Our Playsilks are dyed with non-toxic, eco-friendly dyes and have been safety tested for children of all ages.

    We happily accept returns that are initiated within 30 days of the order’s delivery date. Once a return is started online, you have 30 days to send it back. Any returns after this period will not be accepted. Original shipping costs (and duties, if applicable) are non-refundable, with the exception of defective products. Seconds items and gift cards are non-refundable.

    • All returned items must be in their original condition with original packaging and tags attached and intact.
    • Customers are responsible for paying shipping for returns, unless you are returning a defective item or an item that was sent to you in error.
    • Refunds can be issued for store credit or to the original form of payment.

    Read our full Return Policy