We are temporarily extending our return policy to accommodate returns on items gifted during the Holidays.
Until January 18th 2022, we will accept returns on orders placed on or after November 18th, 2021. After January 18th, we will return to our regular 30 day returns window.
To initiate a return, follow the link below. You will need to provide the order #, located in the top right corner of your packing slip, and the recipient’s zip code. Once a return is started online, you have 30 days to send it back. Any returns after this period will not be accepted. Original shipping costs (and duties, if applicable) are non-refundable, with the exception of defective products. Seconds items and gift cards are non-refundable - if you have any issues with your Seconds item or bag, you can reach out to our Customer Care team directly at firstname.lastname@example.org
You may initiate your return by clicking the button belowInitiate a Return