We ship out orders on the next business day after you place your order. All packages go by USPS. In the USA we use Priority Mail which takes about 3 days.
We do ship overseas, also by USPS. You can choose the speed and cost of shipping on our checkout page. First Class Mail seems to take 1-2 weeks to most countries. Priority is closer to one week. We can't help you with customs and duty taxes on your end...sorry. Most customers have no issue with this, but if you know a tafiff code you want us to use let us know.
Our playsilks are 5 mm, which is light and airy. Our dressups, toys and baby blankets are 8 mm which is heaview weight.
Hand wash with mild dish soap or shampoo, hang dry and medium iron if you want to restore the shine.
These are seconds in very good condition. Most of them are just a slight dye color error, none are used. The crowns and dress-ups often have a sewing error. You may need to glue a jewel off a cron if it falls off, or stitch up a neck opening on a knight costume.
Grab bags are not returnable.
You can write your preferences in the comment section of the order and we will try to accomodate you.
If you order multiple bags of the same kind, we will try to vary the contents, unless you want matching!
We are not set up to have shoppers here at our shop. However, here is a link to toy stores all over the world. If your store is not listed please let us know and we will add it!
If you need to return an item for a replacement or a refund please just send it back to us (no grab bags) with your receipt and a note as to what you would like us to do. if you want to exchange you will pay the shipping back to and and to you. If the item is defective we will refund you the shipping back to us.
Please email me more questions so I can add them and the answers here!