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Shop Pay Installments FAQ

Buy Now, Pay Later with Shop Pay

Now, when you choose Shop Pay installments at checkout, you can split your purchase into 4 equal, 0% interest installment payments—with no additional, hidden, or late fees.*

How it works:

  1. Add items to your cart.
  2. Check out with Shop Pay.
  3. Choose to pay in 4 installments

Your first payment will either be due at checkout or 2 weeks after your purchase. The next 3 remaining installments will be automatically charged to your card saved on Shop Pay every 2 weeks. And don't worry, you'll get an email reminder before each payment to keep you in the know. 

What’s more– when you check out with Shop Pay, the delivery emissions from your order are automatically offset for free 💙🌎

FAQS

Are there any minimum or maximum requirements?

Pay in full or in 4 interest-free installments for orders between $50 and $1000 with Shop Pay.

Does Shop Pay installments impact my credit score?

When using Shop Pay installments, there will be no impact to your credit score since Affirm doesn't conduct a hard credit pull or report to the credit bureaus. However, late payments and non-payments may affect your ability to pay with Shop Pay installments in the future.

What is the option to pay in Shop Pay installments?

When checking out with Shop Pay, you now have the option to pay now or later. Paying in installments on Shop Pay allows you to split your purchase amount into 4 equal, biweekly installment payments—with 0% interest, no hidden or late fees, and no impact on your credit score.* In some instances, your first payment is due when you make your purchase; otherwise, your first payment is due 2 weeks after your purchase.

How to I manage my payments for Shop Pay installments?

You can log in to Shop Pay to view your order history and payment status for orders that are paid in installments with Shop Pay.

Which payment methods are accepted if I use the option to pay in Shop Pay installments?

The installments option on Shop Pay is available on all major debit and credit cards.

Are there late fees?

No, there are no late fees if you miss a scheduled payment.

What happens if I pay with Shop Pay installments and then return items or cancel my order?

If we process a refund, the refunded amount will be returned to your original payment method within 3-10 business days, and your balance will be updated.

If your refund is less than your total purchase balance, it might not lower your next payment. Instead, you can expect fewer payments, a smaller final payment, or both. If your refund is more than your purchase balance, the difference will be returned to your original payment method within 3-10 business days.

Have more questions?

For questions about installment payments on Shop Pay, visit shop.affirm.com/help. For questions about Shop Pay or the Shop App, visit shop.app/help/shop-pay.

*Payment options are offered by Affirm and are subject to eligibility check and may not be available in all states. California residents: Affirm Loan Services, LLC is licensed by the Department of Business Oversight. Loans are made or arranged pursuant to California Financing Law license 60DBO-111681.

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Hand-wash with mild shampoo or dish soap and warm water. Hang dry and iron on medium to restore shine.

Our Playsilks are dyed with non-toxic, eco-friendly dyes and have been safety tested for children of all ages.

We happily accept returns that are initiated within 30 days of the order’s delivery date. Once a return is started online, you have 30 days to send it back. Any returns after this period will not be accepted. Original shipping costs (and duties, if applicable) are non-refundable, with the exception of defective products. Seconds items and gift cards are non-refundable.

  • All returned items must be in their original condition with original packaging and tags attached and intact.
  • Customers are responsible for paying shipping for returns, unless you are returning a defective item or an item that was sent to you in error.
  • Refunds can be issued for store credit or to the original form of payment.

Read our full Return Policy